Doesn’t matter what market you’re in, you’ll always be competing for the attention of your prospects and customers.
They’ve got a million things going on… oh, and they just got distracted by thing number million and one. (Was it a new email, a text message, an IM on Skype, an incoming tweet? Whatever it was, they’re probably not paying attention to you!)
But imagine for a moment the prospect of witnessing a man brandishing a red hot poker in the middle of a mall. You’d ignore everything else — for a few minutes, at least — to focus all your attention on him. You’d be compelled to find out, “What’s going on here?”
On Saturday, I published a post that got a lot of attention. I even rewrote the post (prior to publishing it) to get less attention, if you can believe it. And still, it’s quickly become one of the Top 5 most popular posts I’ve written on this blog.
And that got me to thinking. What made it stand out? Why was that one post so popular when many others I’ve written haven’t been popular at all?
With that in mind, here are three keys for getting people’s attention in hyper-distracted markets.
Red Hot Poker #1: Controversy
Hardly anybody can stay away from a good controversy. That’s one reason my post was so popular: It speculated about Perry Belcher’s real reason for retiring from Internet marketing.
Is there a controversy among your prospects? Or is there a subject most people consider controversial? (It will probably be different in every market.)
For instance, if I were a doctor, I might publish my thoughts on the recent universal health care legislation. And if I were a dentist, I’d be all over the fluoride controversy. Just the mention of it — for anybody who is “in the know” — can raise the temperature of people’s emotions like boiling water in a tea kettle.
This is the power of controversy if you are willing to step up and put yourself in the middle of it. A good controversy is like the proverbial train wreck: It’s hard to look away.
Red Hot Poker #2: Challenge Tradition (or, Tip a Few Sacred Cows)
It’s time to go cow tipping!
Is there something in your market that’s always been done a certain way — but you feel could be done better? Or is there an accepted dogma that you could challenge and perhaps even overturn?
If so, you may have a ripe opportunity for getting people’s attention.
And right now, I can think of no better example than the JK wedding dance. For years, wedding parties and brides-to-be have solemnly marched down the aisle to the alter of holy matrimony.
Then, one day, a couple decided to do it differently.
They danced.
And they got the entire nation’s attention. (If you haven’t seen the JK wedding dance, go watch it. I tear up every time.)
Red Hot Poker #3: Piggyback on Popular News
Probably the most familiar form of “piggybacking” is holiday sales. Everybody in the U.S. knows when Halloween, Thanksgiving, and Christmas happen. It’s an easy way to piggyback on what’s already on everybody’s minds.
But you can piggyback on other news events, too.
For instance, tax day on April 15. The Superbowl. July 4th. These are all predictable events that you can bank on.
But there are also unpredictable events as well. Many times you can get better results from piggybacking on a big news item that pops up unexpectedly.
For instance, when the movie Dark Knight was suddenly popular, lots of smart marketers piggybacked on its success. Same thing when Barack Obama beat John McCain in the 2008 presidential election.
The key here is twofold: You not only want to capitalize on what your market is already thinking about… you also want to be entertaining. By combining these together, you have the perfect recipe for getting — and keeping — your prospects’ and customers’ attention.
(Hint: Any news items that show up on Saturday Night Live or become jokes on the late-night shows are usually things you can piggyback on to get your market’s attention.)
And with that, you now have three ways to get your market’s attention as if you were brandishing a red hot poker. Of course, what you do what that attention once you have it is up to you. ;-)
-Ryan M. Healy
P.S. What techniques do you use to get your prospects’ and customers’ attention? Share by leaving a comment below.




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Ryan, I'm really enjoying your posts, as always. They just keep getting better. I clicked on that first about internet marketing retires… I had missed that earlier. I read the post and comments, then spent an hour reading The Salty Droid's blog. Wow!
On the issue of marketing a good controversy, I have a lot to learn. I have a client who's about to create a whole pile of it in the next few weeks… :)
Thanks for sharing!
I just watched the JK Wedding Entrance Dance video. Very, very cool!
I laughed when I saw the spoof video, “JK Divorce Entrance Dance”, in the Related Videos column… hehe
http://www.youtube.com/watch?v=zbr2ao86ww0
Brandishing a Red Hot Poker: Getting Attention in Hyper-Distracted Markets:
Doesn’t matter what m.. http://bit.ly/ABUgw
This comment was originally posted on Twitter
Hey Michael!
Glad you've been enjoying my posts. I aim to please. :-)
And you wouldn't believe how many of my blog readers have said the same exact thing about The Salty Droid blog. I've gotten emails, phone calls, and IMs about it.
One of my friends said he stayed up until 2:30 in the morning reading Salty Droid… accidentally. (He didn't intend to stay up that late.)
Hope this post helps with your client work.
Ryan
Yeah, I really like that video.
First time I watched the divorce dance spoof… that's pretty funny too.
Reading @healymonster “Brandishing a Red Hot Poker: Getting Attention in Hyper-Distracted Markets” – http://is.gd/40XB5
This comment was originally posted on Twitter
Great post! I've spent a lot of time thinking about what gives something “legs.” All your points are good, but a lot of times you just don't know–or the legs may grow in unexpected places/angles. As an example of the latter, I just wrote to a reporter a few minutes ago about the impact starting the Business Ethics Pledge (http://www.business-ethics-pledge.org):
“The campaign has led directly to speaking engagements, a much wider network of movers and shakers, some very large clients, a two-year gig as columnist for Business Ethics magazine (until it changed names), and may have been a factor in landing a book contract with a major publisher. I did not predict any of this when I started; I thought it would help me sell some books.”
Great post fm @healymonster: Getting noticed. http://bit.ly/1cpvIS
This comment was originally posted on Twitter
Thanks, Shel. And I think you make a good point: Sometimes you just never know what's going to catch on… and what's not.
I especially see this with subject lines. I often will think a certain subject line is going to get a high open rate… then doesn't. And vice versa.
This is where consistency comes in. The more consistent you are… the more times you step up and swing the bat… the more chances you have to hit it out of the park (so to speak).
Thanks for the retweet, too, by the way. :-)
Ryan
I was thinking about your post the last few days… and I think there's something else about your Perry Belcher post that got you so much traction.
I think you're saying something that a lot of people are thinking but never said out loud. It could be lack of guts, fear of sounding negative, or they felt things like this were beneath them… or maybe they felt an “old boys club” need to protect the black sheep in the family.
I don't know… but I do think pointing out the 800LB gorilla in the room is an attention grabber that generates cathartic release and resonance.
Kinda like Sylvie Fortin's “Internet Marketing Sins” last year. Everyone knew these things were going on, and they're embarrassing to the IM community… but no one had the courage to come out and say it.
All great points, Colin. I happened to enter the conversation that was already happening in a lot of people's minds — but as you point out, it's a conversation very few are talking about in public.
All great points, Colin. I happened to enter the conversation that was already happening in a lot of people's minds — but as you point out, it's a conversation very few are talking about in public.
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